Privacy Policy

1. Introduction

KolayTeshvik ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name and contact information (email, phone number)
• Company information
• Account credentials
• Payment information
• Application and program data
• Documents you upload to the platform

Automatically Collected Information

• Log data (IP address, browser type, pages visited)
• Device information
• Usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your transactions and manage your account
• Send you technical notices and support messages
• Respond to your comments and questions
• Analyze usage patterns and trends
• Detect and prevent fraud and abuse
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With your consent
• With service providers who perform services on our behalf
• To comply with legal obligations
• To protect our rights and prevent fraud
• In connection with a business transfer or acquisition

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Employee training on data protection
• Incident response procedures

6. Your Rights (GDPR/KVKK)

Under applicable data protection laws, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request data portability
• Withdraw consent at any time

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When we no longer need your information, we will securely delete or anonymize it.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@kolayteshvik.com
Address: Maslak Mahallesi, Büyükdere Caddesi No: 123, 34398 Sarıyer, Istanbul, Turkey